Frequently Asked Questions

What is Truck on the Move?

Truck on the Move is a platform that connects customers with truck drivers for relocation, towing, construction transport, and other truck-based logistics services. Similar to ride-hailing apps, it allows you to book trucks easily and efficiently.

How do I request a truck?

Simply download our mobile app, sign up, and enter your pickup and destination details. You'll receive offers from nearby drivers, and you can select the one that best suits your needs.

What services do you offer?

We offer a range of services including household and commercial relocation, towing services, construction material delivery, and on-demand truck booking.

Is my location data shared?

Your location data is only used to match you with nearby drivers and to assist with route navigation. We do not sell your location data to third parties. For more details, view our Privacy Policy.

How are drivers vetted?

All drivers undergo a thorough background check, vehicle inspection, and identity verification before being approved to offer services on our platform.

Can I schedule a booking in advance?

Yes, you can schedule truck bookings in advance through the app by selecting a future date and time during the booking process.

What if I have an issue with my booking?

You can reach out to our customer support team directly through the app or by emailing support@truckonthemove.com. We’re here to help resolve any concerns quickly and efficiently.

How are payments handled?

Payments are securely processed through the app using your preferred payment method. All transactions are encrypted and safe.